For mobile data, make sure the settings for cellular or mobile data are toggled on. If your songs keep buffering on Amazon Music and you’re using Wi-Fi, check your settings are on and the right network is connected. When your Amazon Music app is crashing, not loading or displaying error messages, there are a few tricks to get you streaming music again.įirst check your internet connection. Image Credit: Amazon Let’s get your streaming back on track with some quick Amazon Music troubleshooting. Please check the setting in your Amazon Music setting on the WiiM App by select Browse tab > Amazon Alexa > tap the Settings icon in the top right corner > Turn on the Amazon Music HD/UHD. Enable Amazon Music HD/UHD with Alexa Casting Go to Settings in Amazon Music screen to turn on Amazon Music HD/UHD. Select Browse tab > Amazon Music to sign in your account on the WiiM Mini deviceģ. Enable Amazon Music HD/UHD with the WiiM Home appĢ. Please select the music with 24-bit, 96kHz or 192kHz to try.ġ. The HD tag means the original content is in 16 bit/44.1k while the Ultra HD tag indicate the content is in the resolution 24 bit/44.1k or beyond. Moreover, there are different quality tags on the WiiM App.
Please check the sample rate and bit depth of the played music on your native Amazon Music App or WiiM Home app and see if it matches with the output from WiiM device.
Even though the SPDIF output resolution is set to 24 bit/192 kHz, it won't up-sample the audio to the fixed resolution of 24 bit/192k Hz. WiiM Mini supports the bit perfect output such that your audio output resolution will be the same as the one of your input source. Please make sure the firmware version of your device is higher than ( 52) and update your apps to the latest version. Now WiiM Mini supports Amazon Music HD/UHD on WiiM Home app or from native Amazon Music via Alexa casting. How to turn on Amazon Music HD/UHD in WiiM Home app
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